On completion of this program, your teams will:
- Regulate emotions when addressing negative behavior.
- Understand how to prepare yourself and the feedback receiver for a feedback session.
- Address feedback in a positive and rational manner.
- Understand the communication needs of others.
- Improve trust, rapport, and communication when giving feedback.
- Manage conflicts constructively.
- Be prepared to receive constructive feedback.
Program outline
Feedback and feedback skills are essential tools for success in the workplace today. With this course, you’ll learn how to share your thoughts on others’ actions confidently and tactfully, express your opinions without attacking or insulting others, and reinforce what you want from others with specific examples of their behavior.
We will work together in small groups to strengthen your communication skills and learn how to make feedback positive.
The agenda of this workshop includes:
The agenda of this workshop includes:
- Why is feedback important?
- Common mistakes in feedback
- Basic rules for feedback
- What is feedforward?
- Regulations of emotions
- Alignment between feedback giver and receiver
- Provide a safe space
- How to prepare for feedback?
Who should attend?
This program is for managers who struggle with giving harsh feedback or feel misunderstood in their communication. The recommended group size is 4-20 participants.
Program facilitator
Dr. Mandy Zimmermann has long years of experience in corporate management in
the area of quality assurance and has been developing interdisciplinary and cross-cultural teams on 4 different continents. Being an ICF-certified coach and facilitator with a background in engineering and science, she understands the challenges and needs of our clients as an organization, team, or individual.
As the Chief Operations Officer of the Zarghami & Zimmermann Corporate Consulting Group, Dr. Mandy Zimmermann helps our clients develop human capital programs that are tailored to their unique situations. In our training programs, she helps our clients to build and keep a structure in a fast-growing environment, focus on objectives while considering the big picture, increase productivity and efficiency in teams, and master communication and collaboration throughout the organization.
As the Chief Operations Officer of the Zarghami & Zimmermann Corporate Consulting Group, Dr. Mandy Zimmermann helps our clients develop human capital programs that are tailored to their unique situations. In our training programs, she helps our clients to build and keep a structure in a fast-growing environment, focus on objectives while considering the big picture, increase productivity and efficiency in teams, and master communication and collaboration throughout the organization.
